Enterprise-Grade Security

Your Client Data is Protected

We understand that protecting attorney-client privilege and client confidentiality isn't just best practice—it's your ethical obligation. That's why we built LeadFlow Legal with security at every layer.

SOC 2 Type II Infrastructure
256-bit Encryption
US Data Centers
SOC 2 Type II
Certified Infrastructure
AES-256
Encryption at Rest
TLS 1.3
Encryption in Transit
GDPR Ready
Privacy Compliant

How We Protect Your Data

Multiple layers of security ensure your client information stays confidential

Row Level Security
Every database query is automatically filtered to your firm's data. It's physically impossible for one firm to access another's records—enforced at the database level, not just the application.
Encryption Everywhere
All data is encrypted at rest using AES-256, the same standard used by banks and government agencies. Data in transit is protected by TLS 1.3. Even our backups are encrypted.
Secure Authentication
Industry-standard authentication with support for multi-factor authentication (MFA). Session tokens are short-lived and securely managed. Failed login attempts are rate-limited and monitored.
Role-Based Access
Control exactly who sees what. Receptionists see call logs, attorneys see case details, partners see financials. Service providers only see their relevant performance metrics.
Audit Logging
Every significant action is logged—who accessed what, when, and what changed. Audit logs are immutable and retained for compliance. You can review your firm's activity at any time.
Automated Backups
Daily encrypted backups with point-in-time recovery. Your data is protected against accidental deletion, corruption, or disaster. Backups are stored separately from production systems.
Voice Entry Feature

Voice Entry & Privacy

How our Voice Entry feature protects attorney-client confidentiality

What We DO

  • Capture only your voice (the attorney/staff speaking)
  • Process audio entirely in your browser
  • Save only the text transcript to your lead record
  • Store transcripts separately from manual notes for easy review
  • Give you full control to edit or delete transcripts

What We DON'T Do

  • Never record or capture the caller's voice
  • Never store any audio files on our servers
  • Never send audio to our servers for processing
  • Never use your audio for AI model training
  • Never share transcripts with third parties

Best Practice: Use a Headset

For maximum privacy protection, we recommend using a headset when using Voice Entry. This ensures your microphone only picks up your voice speaking the caller's details — not the caller themselves if they happen to be on speakerphone. This simple step provides an additional layer of attorney-client privilege protection.

Voice Entry uses your browser's built-in Web Speech API. Speech recognition is handled by your browser's native capabilities, not by LeadFlow Legal servers. For more details on how different browsers process speech, refer to their respective privacy policies.

ABA Model Rules Compliance

Built for Legal Ethics Requirements

We understand your obligations under the ABA Model Rules of Professional Conduct

Rule 1.1 - Competence
Competent representation includes understanding the benefits and risks of technology. LeadFlow Legal helps you make informed decisions about your marketing with clear, auditable data—while our security measures ensure you're using technology responsibly.
Rule 1.6 - Confidentiality
You must make reasonable efforts to prevent unauthorized access to client information. Our multi-tenant architecture with Row Level Security, encryption, and access controls provides the "reasonable efforts" standard required by the rule.
Rule 5.3 - Supervision
You're responsible for supervising non-lawyer assistants and vendors. Our role-based access controls and audit logging help you maintain oversight of who accesses what, and our service provider permissions let you control vendor access.
Opinion 477R - Cloud Computing
ABA Formal Opinion 477R confirms lawyers may use cloud services with appropriate due diligence. This page, our Terms of Service, and our Data Processing Agreement provide the transparency you need for that due diligence.

Infrastructure Security

Built on enterprise-grade, audited infrastructure

Platform Security

  • SOC 2 Type II certified data centers
  • Hosted on AWS with 99.99% uptime SLA
  • US-based data residency (configurable)
  • DDoS protection and WAF
  • Regular penetration testing

Application Security

  • OWASP Top 10 vulnerability protection
  • SQL injection prevention
  • XSS and CSRF protection
  • Secure session management
  • API rate limiting and monitoring

Powered by Supabase

Our database infrastructure is powered by Supabase, a SOC 2 Type II certified platform trusted by thousands of companies worldwide. Supabase provides enterprise-grade PostgreSQL with built-in Row Level Security, real-time subscriptions, and automatic backups. Their security practices are independently audited annually.

FAQ

Security Questions Answered

Common questions from law firms about data protection

Our Commitments to You

Clear, contractual guarantees about how we handle your data

No Data Selling

We will never sell, rent, or monetize your client data. Ever.

Data Portability

Export your complete data at any time in standard formats.

Right to Deletion

Request complete deletion of your data with certification.

Breach Notification

72-hour notification commitment if a breach affects your data.

Subprocessor Transparency

List of all third-party services that process your data available upon request.

DPA Available

Data Processing Agreement available for firms that require it.

Have Security Questions?

We're happy to discuss our security practices, provide additional documentation, or arrange a call with our security team.

[email protected]